Q: Why is the billing location not the same as the vehicle pickup location?
A: The billing location is controlled via the "Operator Location as Billing Location" system parameter. If this parameter is set to "No", the billing location will be the pickup location. This parameter is under the Booking Process Parameters heading within the System Parameters.
Important Articles
Related Articles
Q: When a vehicle is swapped at a location different from the original drop off location, does the original vehicle's current location get updated?
A: It depends on the location selected at the time of the vehicle swap. In the screenshot below, the value of the Changed at Location field is the location assigned to the original vehicle after the vehicle swap. For more details, see the Change ...Edit SMS Pickup Template
Purpose By default, RCM already comes with editable standard SMS templates that you can send to remind customers to pick up or drop off a vehicle. You can edit the standard SMS Pickup Template from the Edit SMS Pickup Template tab. Optionally, you ...Update Vehicle Current Location
Purpose Rental Car Manager allows you to directly update a single vehicle's Location from the Update Vehicle Current Location form. Items that can be updated from this area are the Location, along with the vehicle's cleaned status, current fuel level ...Vehicle Inspections/Vehicle Condition Reports
Overview Rental Car Manager's Vehicle Inspection feature allows you to conduct paperless vehicle inspections using your tablets, mobile phones or computers. The Vehicle Inspection feature is not available by default, if you are interested in this ...Utilisation Report By Current Location
Purpose: The Utilisation by Current Location report displays Utilization by category over a selected previous period by a single location. Please note that the report cannot be run for a period of less than three days. We recommend that reporting ...