Q: How do I set up Agent Direct Access and how is it used?

Q: How do I set up Agent Direct Access and how is it used?


A: The Agent Direct function allows agents to book directly on RCM. The bookings they create are actual bookings (not booking requests) and, hence, they get instant confirmation.

If you are interested in this option, the Agent Direct Function article will explain how it works in more detail, including all f the setup you will need to do..